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How to distinguish whether it is a watch issue or a version issue.

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‎10-13-2024 07:07

‎10-13-2024 07:07

How do I know if it's a quality issue with the watch or a system version issueSene records inaccurate floors, while Fitbit Versa does not

IMG_20241013_215642.jpg

 

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‎10-23-2024 11:40

‎10-23-2024 11:40

Hi @zzj186. Welcome back to the community forums. 

Thank you for sharing the inquiry regarding this difficulty with your Versa. 

I'm not sure since you posted this if have tried to perform a restart on the device as indicated here: How do I restart my Fitbit device?

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