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I can't believe...screen broken

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‎06-01-2022 04:37

‎06-01-2022 04:37

I have had a Fitbit versa version for years now and have never had a problem with a cracked screen I was literally changing the wristband while sitting down and the device fell and now I have a cracked screen and I've only had the watch for a month I cannot believe the way this has happened with a watch so expensive and with all the years I've had a versa this has never happened has anyone else experienced this and any idea on how it can be fixed? 

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‎06-01-2022 08:27 - edited ‎06-01-2022 11:39

‎06-01-2022 08:27 - edited ‎06-01-2022 11:39

Quite a few people have dropped their watch or broken their screen with purported little to no abuse.  There is no Fitbit repair. You can call customer support to see if they will do something for you. Also a few had their watches repaired by an external company. I do not know names or cost but you can do a search and maybe find an answer. 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band

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6 REPLIES 6

‎06-01-2022 08:27 - edited ‎06-01-2022 11:39

‎06-01-2022 08:27 - edited ‎06-01-2022 11:39

Quite a few people have dropped their watch or broken their screen with purported little to no abuse.  There is no Fitbit repair. You can call customer support to see if they will do something for you. Also a few had their watches repaired by an external company. I do not know names or cost but you can do a search and maybe find an answer. 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎06-01-2022 08:35

In response to Clove6060

‎06-01-2022 08:35

Thank you so much
Absolutely gutted☹️
Had a versa for years no problem with screen cracking and thought with the price of sense it would be more durable.
Sigh I also just seen the amount of people in the same boat.....

Get Outlook for Android<>
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‎06-02-2022 04:30

In response to Tasious89-

‎06-02-2022 04:30

Same issue with my Sense ( I owned for 6 months racked glass. ) .   They are offering 35% discount.  Very disappointing.  Used Fitbit’s for years. Now need to switch.   Looking at other smartwatches 

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‎06-02-2022 04:42

In response to jcss

‎06-02-2022 04:42

I totally agree it is very disappointing!!
I had a case on the way but did not expect this as no problems with the versa screen and I can say that watch did fall at times this barely tapped and cracked. Not even had that long 🙄
I will also be looking at something else once this totally goes .

Get Outlook for Android<>
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‎07-09-2022 10:55

In response to jcss

‎07-09-2022 10:55

The same happened to my watch after three months. I will not tecommend or buy anoth

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‎07-09-2022 12:10

In response to Lerons1

‎07-09-2022 12:10

I totally agree!

Get Outlook for Android<>
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