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Inaccurate HR with Sense

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‎05-11-2021 05:58

‎05-11-2021 05:58

I’ve seen a number of threads related to this topic, but nothing from an actual FitBit moderator.

 

My Sense is a little over a month old and while it’s functionality seems great overall, during certain workouts it doesn’t seem to be remotely accurate in reading my HR. For example, today I was panting during my boot camp and my Sense said my HR was 75!?! But when I’m walking, it’s fine. I’ve cleaned it, readjusted the position on my arm, etc. Has anyone resolved this issue? What gives? TIA

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‎05-11-2021 17:25

‎05-11-2021 17:25

Nothing that can help you but I agree, Fitbit is very silent on this matter and we have no idea when/if they are going to do anything to correct this issue that, in my eyes, is terrible.

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