help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inaccurate counting on sensa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2020 10:59 - last edited on ‎02-07-2021 14:33 by Fitbit Moderator

‎12-29-2020 10:59 - last edited on ‎02-07-2021 14:33 by Fitbit Moderator

My fitbit counts steps in my sleep (sometimes up to 1k) even though the sensetivity is set to normal. I read on the form to log it as driving to override the steps.... Well it didn't and it added 700 calories burned from driving??

Please fix this.

Best Answer
0 Votes
1 REPLY 1

‎01-04-2021 09:47

‎01-04-2021 09:47

@SunsetRunner it's because you burn calories while asleep as well. You breathe, your organs are working hence burnt calories. Re extra steps - I usually get some as well depending how much i wiggle at night and how many times i get up. To decrease sensitivity you can set Sense wrist placement to Dominant in the Fitbit mobile app.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes