Is anyone else having situations with their Sense's display?

[KingKahea]

About 2 days ago (Overnight seemingly) ~ Every application in operation on my Sense, reading/receiving notifications became impossible. Letters are just missing randomly throughout every application in my Sense. Trying to set a timer? Can't. The numbers are gone. Received a new text notification? Can't read it. The message looks like a scattered code.

It won't even sync properly to my device. 

I've done every reset, did all the troubleshooting by the book & made sure updates were up to date.

Everything checks out, Not sure why this is happening. But, at least my clock face is still working 😕🥲

Help, anyone? 😪

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Welcome to the Fitbit community, @KingKahea.

Thanks for explaining your situation with the display of your Sense with every application you open.

Please,  try the following steps: 

- In the Fitbit app, touch your profile picture, touch your Fitbit device and click 'Sync Now'. This will help you synchronize it.
- Restart your Sense  by following the steps here.
- After this, change the clock face of your Sense. In the Fitbit app, you can access the image of your profile and the image of your Fitbit device, touch the gallery and the screen and click on the clock face, preferably one of Fitbit and install.

Let me know how it goes, please.

[KimbersB]

Did you have any luck with the reset? I’m not gain to try the reset, as the last time I did that my Fitbit wouldn’t turn back on. 
I’m having similar issues with the numbers not showing correctly in the timer, while working out ect. 
interested to see if what you did fixed it. 

[Ibdr4u]

Mine today… I’m sad  

[CrisVillaFitbit]

Welcome back to the community, @Ibdr4u and @KimbersB!

Thanks for explaining your situation in regards with the screen of your Sense. Can you confirm if you have tried the steps I mentioned, please? If not, please, try them and let me know how it goes once you've done them.

[KingKahea]

nothing changed with the resets. neither did the update do anything helpful for me either. 😪

[KingKahea]

im sorry 😞 😔 

[CrisVillaFitbit]

Thanks for your efforts, @KingKahea.

Did you try changing the clock face? Also, the only thing you can see is the logo, right? Whenever you restart it, do you see something else on the screen?

[KimbersB]

Hi @CrisVillaFitbit 

@I have tried both a few times but no luck. I had someone mention a factory reset might be the only option…..

my other issues (stated in my post a few days ago) is I can’t open settings on my watch. As soon as I open it, it closes. 

[Msra]

I have a similar issue. It just won't sync with my phone anymore!!! So strange. 

[Chelle.Lee]

This is mine, too! I've tried support and all the troubleshooting options were performed and nothing has worked.