Issues with waking up sense when in sleep mode

[EyadR]

I bought my sense few days ago. I am having issues waking up the screen when in sleep mode. When I wake up, the screen simply does not turn on even after multiple screen taps/attempts to press the button. It usually takes a minute or two until the somehow it turns on. Anyone having/had a similar issue?

[Guy_]

Generally the button will always wake the watch, it may be a case of getting used to the button, try this approach

Worn on the left arm -

rest your other thumb on the arm to the left of the watch

and forefinger on the back of the hand

and do a gentle squeeze of the watch

Also make sure you are used to turning on/off the display with the button during the day.

Failing that restart the watch.

Shut down the watch

[Swipe left, Settings, at the bottom, Shutdown]

wait a minute

Start the watch

[Hold the button till it vibrates or logo appears]

Wait for the clock to reappear.