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Microphone Not Working on Sense

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‎05-18-2022 08:28

‎05-18-2022 08:28

Very frustrated.  My husband and I have the same sense watches and his is working fine.  Mine, however, the microphone stopped working all together.  I have contacted customer support and followed all the instructions.  Did the reboot, did the factory reset.  Nothing has worked.  When I tried to reach out again in the chats, the next person just ended the chat and never addressed my issue.  Anyone get any help with this issue?

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‎05-18-2022 08:56

‎05-18-2022 08:56

Are you sure microphone is turned "On" in Settings > Vibrations & audio?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-18-2022 10:19

In response to JohnnyRow

‎05-18-2022 10:19

Yep.  Did all of that and it just doesn't work.

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