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Migration error to Goggle

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‎06-20-2025 15:06 - last edited on ‎06-26-2025 16:07 by Fitbit Moderator

‎06-20-2025 15:06 - last edited on ‎06-26-2025 16:07 by Fitbit Moderator

I have issues migrating my fitbit account to Google.  I get error that the Gmail account is already used with a different account.  When I try to sign in to Google fitbit app it says you haven't moved fitbit to your Google account.  So it won't let me log in there. I have screen shots of you need them.  Thanks Mike

 

Moderator Edit: Formatting.

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‎06-22-2025 15:26

‎06-22-2025 15:26

@Jaldis , A warm welcome to the Community! 
Thank you for your message. 

In this case, some personal data has to be verified for our team to check the accounts. 

In that sense , please get in touch with Support. 

Fill up the form. You'll see some recommended help sites . Continue and you'll be able to choose how to contact Support. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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1 REPLY 1

‎06-22-2025 15:26

‎06-22-2025 15:26

@Jaldis , A warm welcome to the Community! 
Thank you for your message. 

In this case, some personal data has to be verified for our team to check the accounts. 

In that sense , please get in touch with Support. 

Fill up the form. You'll see some recommended help sites . Continue and you'll be able to choose how to contact Support. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer