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Missing run from watch and app

Wednesday

Wednesday

My run disappeared from the watch and app. It was definitely ended and I even saw a summary of it.

Rebooted the watch, rebooted the app. Nothing.

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2 REPLIES 2

yesterday

yesterday

Hi @Qwqw, welcome to  the Fitbit Community! It's great to have you here!

Let me help you with your activity that seems it has disappeared. Thank you for the troubleshooting steps you have already tried.

Are you having trouble to see just one activity? Are you able to see your historical data on the mobile?

We have received a few reports about some hitorical data is unavailable to see on the Fitbit app.

 

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yesterday

In response to DavidFitbit

yesterday

Hi David. It is just that one activity this is affected. Historical data is intact. 

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