11-19-2021 08:43
11-19-2021 08:43
Recently ordered a fitbit sense cause I thought it is a good device but it wasnt! My onwrist call is not worming on my sense & the batter life doesn't even last an entire day to hold! 😔😔😔
I tried all the troubleshooting activity to connect my sense through the onwrist call option, tried to crun a test call but it kept failing saying there's a connection problem.
All other features such as notification is working as exoected but the onwrist call option is really what's giving me a headache.
How do I go about asking Fitbit to get it replaced & or returned for a refund? I was a fitbit user way way long time ago with a lot of issies & switched to applewatch. No I am left with a bad experience with Fitbit "again". 😭😭😭
Tried exploring fitbit "again" since I heard a lot of great imorovements of fitbit but it turned all of those are hoax!
11-20-2021 01:28
11-20-2021 01:28
What is your phone model?
Make sure you have done everything.
https://help.fitbit.com/manuals/manual_sense_en_US.pdf
Below is customer support. Try chatting.
https://myhelp.fitbit.com/s/support?language=en_US