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My Sense is no getting calls

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‎02-24-2024 12:07 - last edited on ‎02-27-2024 13:44 by Fitbit Moderator

‎02-24-2024 12:07 - last edited on ‎02-27-2024 13:44 by Fitbit Moderator

I was on the phone for 3 to 4 hours for 2 dais tryna figure out why it's not getting calls on my wrist. I did what the asked and no go. And I need answers these are not cheap. I paid for a product that does not work bc yall changed something. And I wanna knw when will this be fixed. 

 

Moderator edit: clarified subject.

 

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‎02-27-2024 13:39

‎02-27-2024 13:39

Welcome to the community forums @Saleemah.

Thank you for sharing the details regarding the inconvenience with your Sense.

I've been informed that you already contacted the Support Team for further assistance with them. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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