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My experience with Sense and Customer Service

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Another Fitbit device issue that is of course not covered under warranty. The screen isn't broken and I didn't do anything to the device, i didn't even bump it. I just happened to look down and the screen is flapping holding on by 2 ribbon cables. Of course, it's outside the warranty window like they always are when they have a defect, much like the screens on the ionics that went out and the batteries on the blazes that died. I have been a fitbit user for over 10 years, love the data but the products are mostly just expensive disposable items that don't last 2 years. I have never broken one which is amazing, but they have always broken down on me. Very disappointed. 

Moderator Edit: Clarified subject

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Broken ScreenBroken Screen 

 

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