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No heart rate data on EDA Scan guided session

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My heart rate shows constantly, so there's no problem there. If I go into EDA and use the 'Quick Scan' for 2 minutes, at the end of the session it shows my heart rate at the beginning and end of the session. However, if I go into one of the 'Guided Sessions' and do the same, at the end of the session it tells me that "There was no heart rate data captured for your session. Wear your Fitbit during your mindfulness session to see any heart rate changes." If I then look at my Fitbit, the heart rate is showing correctly. So for some reason the longer guided sessions aren't registering my heat rate.

Anyone else have the same problem?

 

Moderator Edit: Clarified subject and updated label

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Going on 3 years since the original post. Still not fixed.

 

My phone is a Pixel 4a

Fitbit app version is : version 3.79.fitbit-mobile-37952011 - 520099708

fitbiterror.png

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