Notifications are not working properly on my Sense

[NWampler]

Lately my sense has been showing the logo when a text message or other message comes through instead of showing the message and then it gets stuck for a while. Is there a way to fix that or does my Fitbit sense need to be replaced?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @NWampler. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense. 

Please restart your Sense as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, please try the following steps:

• Unpair your Sense from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Sense.
• If there is no connection, restart your Sense.
• Set up notifications again. 
• Once your Sense is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again.