help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Replacement Fitbit Sense - Warranty Purchase Options

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-17-2022 18:18

‎06-17-2022 18:18

I recently had a Fitbit Sense replaced through Fitbit’s extended warranty. They sent me the replacement device and I added it to my app with no issues, however the option to purchase the extended warranty on this new device never came up. Is there somewhere I can go on the Fitbit site to purchase the warranty?

Best Answer
0 Votes
1 REPLY 1

‎06-17-2022 21:16

‎06-17-2022 21:16

Hi @MrGman07  - as this is a replacement refurbished watch and is not a new purchase the original warranty period cannot be extended further which probably explains why the warranty option is not available.

Author | ch, passion for improvement.

Best Answer