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Replacement Sense came without bands

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‎02-14-2022 15:48 - last edited on ‎02-15-2022 14:23 by Fitbit Moderator

‎02-14-2022 15:48 - last edited on ‎02-15-2022 14:23 by Fitbit Moderator

I recently purchased the Fitbit Sense,  It was not working so they had me return the watch.  I received the new watch today.  However, when I returned the watch I returned it with the watch bands.  So now I have the watch but no bands. Can you send me the bands for the Fitbit Sense?

Thanks

 

Moderator Edit: Clarified subject, personal info removed and updated label

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‎02-14-2022 15:50

‎02-14-2022 15:50

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎02-14-2022 15:50

‎02-14-2022 15:50

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎02-15-2022 14:34 - last edited on ‎02-24-2024 03:33 by Fitbit Moderator

In response to Odyssey13

‎02-15-2022 14:34 - last edited on ‎02-24-2024 03:33 by Fitbit Moderator

Hi @loverman50, welcome on board. @Odyssey13 Thanks for your great help!

@loverman50 Thanks for the detailed information and your efforts while working on this matter. I understand your point of view and I went ahead to check your details, but it seems you already have a case created with our Support team. Your case is in good hands and I'm sure they'll continue working on your case to bring you back on track soon.

Have a good one.

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