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Replacement Sense?

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‎01-24-2022 05:21

‎01-24-2022 05:21

I got a random email about a free replacement for my Sense. (Due to a hardware issue...)

Is this legit?

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3 REPLIES 3

‎01-24-2022 06:38

‎01-24-2022 06:38

Hi @Dclohan  why not get with support directly and ask them. Phone or chat is said to be faster. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎01-24-2022 21:02 - last edited on ‎07-26-2024 10:53 by Fitbit Moderator

‎01-24-2022 21:02 - last edited on ‎07-26-2024 10:53 by Fitbit Moderator

@Dclohan  - if you didn't initiate the process with Fitbit support, almost definitely not legit.

Thanks for pointing it out as a possible scam.

Author | ch, passion for improvement.

Best Answer

‎01-25-2022 03:29

‎01-25-2022 03:29

@Dclohan   Please follow @Odyssey13's suggestion and contact Support.  I remember users posting about this when the Sense was still fairly new.   It was legit.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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