help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SPO2 always 24 hours behind in Health Metrics

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-11-2021 00:01

‎10-11-2021 00:01

Health Metrics shows Last Night: No Data in Fitbit App. I really never took notice of these stats except to keep an eye on Cardio Fitness which dropped few percentage points recently. I started to look around for the reasons and realised SPO2 is not updating properly.

So not sure how long this been going on though.

Anyone else having this problem?

Best Answer
0 Votes
8 REPLIES 8

‎10-11-2021 00:12

‎10-11-2021 00:12

Sense is Ver: 128.5.49. iPhone SW 14.7.1 and Samsung (recent Apps)  both don't update SPO2 data in the morning.

Best Answer
0 Votes

‎10-11-2021 05:54

In response to m-umar

‎10-11-2021 05:54

Yes, the bug exists since many many months and Fitbit has never acknowledged it

Best Answer
0 Votes

‎10-11-2021 08:34

‎10-11-2021 08:34

You probably know this, but just in case: last night's SpO2 data only appears on Health Metrics about 3 hours after you wake up.

Best Answer
0 Votes

‎10-11-2021 08:49

In response to SunsetRunner

‎10-11-2021 08:49

Don't forget to sync, or you will not see the updated values.

Best Answer
0 Votes

‎10-11-2021 18:32

In response to SunsetRunner

‎10-11-2021 18:32

Other health data appears except SPO2. Even manual syncing doesn't show this data all day. I've to agree with @Giampi71 here something is not right and it is more than just a software bug. First HR inaccuracy and now this issue. I believe these are also effecting (VO2 Max) Cardio Fitness which is  on the downward trajectory since the use of sense. My old watch from another well known brand tells me a different (improvements) story about my health.

I'm really getting frustrated by the stats put out by Sense.  😠

Best Answer
0 Votes

‎10-11-2021 23:15

In response to SunsetRunner

‎10-11-2021 23:15

I still haven't got my SPO2 figures yet and it is 5:15 here in Australia. And on top of it sense rebooted twice today when I try to recharge it 😞

Not sure any more what to say.

Best Answer
0 Votes

‎10-11-2021 23:50

In response to m-umar

‎10-11-2021 23:50

It's really a shame.

 

As I wrote already in some other thread, everything indicates this will be my last Fitbit product.

Best Answer
0 Votes

‎10-14-2021 17:20

In response to SunsetRunner

‎10-14-2021 17:20

Update - 15/10/21.  Even after following all instructions in this forum or else where no luck with SPO2 figs appearing on the same day. Error last night: no data. Wander if this effecting my Cardio Fitness (VO2 max) which has dropped almost 7 points since I start to use non-sense sense.

I just hate Apple's monopoly on everything Apple otherwise would have gone with them long time ago.

Totally agree no need to stay where you're not welcome though. I've almost given up on Fitbit to provide resolution.

Best Answer
0 Votes