Second Fitbit Sense

[BarbBinOhio]

I was so excited to treat myself to a Fitbit Sense.  Got a GREAT sale price.  UNTIL.....the  Sense stopped charging.  First,. it was charging slowly. very very slowly, then stopped.  Support decided there was something wrong with the Sense itself and sent me a new face, and I returned the "defective" one.  Received it, and AGAIN, had trouble charging it.  The charger would not work at all.  So FITBIT sent me a new charger.   Received it several days after I paid money to buy a genuine Fitbit Sense charger elsewhere.  So, kept using my purchase, and it worked fine, until AGAIN, started charging slower and slower, and now stuck at 99% and no longer charging.  I finally opened the charger that Fitbit sent me and guess what folks?  DOESN"T WORK.    again, now, for certain, it's this replacement FITBIT SENSE face that sucks.  I STILL haven't paid it off.  I am so very very upset now

Moderator Edit: Clarified subject

[Odyssey13]

All you can do is get with customer support via chat or phone.

https://myhelp.fitbit.com/s/support?language=en_US 

[BarbBinOhio]

I have, and they are replacing my charger AGAIN.   My post here is mainly to see if anyone else besides me is having problems with these chargers.  Support is very helpful, and i know they are perplexed, as he said the equipment goes through tests like crazy.   Does ANYONE with a Versa 3 or SENSE, that uses this charger, having troubles with these chargers at all?????

[Clove6060]

No problem here to date.
Been using sense since 11/20.  
I get the slow charge and I either clean the watch back, clean the charger pins, or fiddle with the watch/charger connection a couple times. The slow charge goes away.-

[Wildardoc]

I am on my second charger and it just started having problems.  The thing I've noticed is a pin on both chargers have pushed back so they are barely making contact.  It is the same pin on both chargers.

[Heiko.Mechnich]

Same Problem here

And i miss the support that was reachable through the app, and i mean the in app chatt not that twitter crap

[Sonstorm]

Ya that too. I forgot about that. They replaced that too. So 5 watches and one charger to date and still didn't have anything but an ugly time piece that told time accurately. The rest of the features were so irregular and inaccurate they were all just endlessly pointless sources of frustration. It felt good to end all that by crushing it under my boot heel. 

[Sysop408]

I’ve bought Fitbit chargers and knock off chargers. All of them fail within half a year and they all fail in the same way. The lower left pin collapses and becomes recessed. 

I’m beyond frustrated about this.