05-21-2021 21:08
05-21-2021 21:08
My new Sense is updated to the newest firmware 128.4.17, but it crashes after I select ‘Today’ or ‘Alarm’ on the watch. It causes my screen to look broken or it goes to a black screen with a small time display on the bottom left. What is the problem?
05-22-2021 02:11
05-22-2021 02:11
you moved your arm and set it back to inactive screen move your arm up screen lights up move your arm down it goes dark sorta. So to further explain when you go into any menu any at all and you move your arm it shuts down sorta and that will cause the screen to go dark with a small time stamp bottom left corner it not normally this sensitive but does happen quit often but fairly normal.
05-22-2021 17:38
05-22-2021 17:38
When I keep my arm perfectly still and select 'Alarm', it shows the orange word 'Alarm' on the screen for about 20 seconds and then the screen crashes - the watch face looks all messed up with strange colors. It is definitely a problem - a 'crash'. It is not because I'm moving my arm. Thanks for trying to help me.
05-22-2021 20:25
05-22-2021 20:25
Have you tried a restart, or a shutdown?