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Sense - Blank screen

‎05-02-2026 10:51 - last edited 5 hours ago by Fitbit Moderator

‎05-02-2026 10:51 - last edited 5 hours ago by Fitbit Moderator

The display is blank. I can feel the vibration on pushing the button. It does not sync with the app, but it does see my steps.

I have tried all the steps to do a factory reset and the screen is still bank.  The Fitbit Logo never appears and the battery seems to be charged.  I have let the battery completely discharge and recharged it with the same results.

Moderator Edit: Clarified subject

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1 REPLY 1

9 hours ago

9 hours ago

Try pressing on the sides where you see the small white marks on the bezel.  You have to hold it for a while but it should bring up the restart screen.

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