Sense Button has Fallen Off

[DanO_NC]

I got bac from Holiday and synched up my Sense Friday Nov 20th. But Sunday Nov 22nd the control button on the left side has come off. Very frustrating. What do I do?

[Rich_Laue]

I would tap in the top right corner, the location your profile picture would be, then tap Contact Support  

[SunsetRunner]

Hi @DanO_NC - Glad you found us here in the forums. I suggest you contact Support on this problem. Tap here. 

[forthewatch]

I don't know if you are joking or serious. There's no button on Sense Watch itself. 

[Rich_Laue · Accepted solution]

@forthewatch yes it might not look like a button, but it is an indentation that acts like a button. 

I don't see how it could fall out. The hole to the right is the altameter. 

[forthewatch]

Yeah that's true but the OP is saying the button come off. Probably OP is thinking there was a physical button like Versa 2 etc.

[DanO_NC]

A late thank you. You are right. It was my Versa 2 that had the button. And I had thought that the Sense had an outward button as well. The Versa 2 stopped working after 14 months, and I did not have reliability confidence in Fitbit. 

[SunsetRunner]

Uhhh... there's no button on the sense that can come off.