03-11-2025
03:49
- last edited on
03-12-2025
09:07
by
DavidFitbit
03-11-2025
03:49
- last edited on
03-12-2025
09:07
by
DavidFitbit
Hello guys
When I don't wear my fitbit sense, sometimes I can see the censor lights of heart beat on, also on the app I can see the heart beat around 90 even if I don't wear it. What shall I do?
Thanks
Moderator edit: updated subject for clarity
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @KevinRam - the watch needs to use the sensor to see if it is being worn and in so doing may register a heart rate, and also the app may show the last value if it is not syncing.
The two options are to wear the Sense or from the watch settings menu do a Shutdown but sync it first.
Author | ch, passion for improvement.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more