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Sense Heart rate sensor not working

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‎04-15-2022 08:40

‎04-15-2022 08:40

It doesn't read heart rate nor the lights flashing anymore. I have tried factory reset, hard reset, no results anyway. I am using the latest firmware. Any other suggestions?

Thanks in advance

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2 REPLIES 2

‎04-15-2022 08:45

‎04-15-2022 08:45

Is it still under warranty? If so, I would contact support.

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‎04-15-2022 12:50

In response to SunsetRunner

‎04-15-2022 12:50

Sadly is not under warranty anymore 😞. Thanks

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