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Sense Notifications not working, it could be in Do not Disturb

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‎08-16-2021 16:58 - last edited on ‎08-17-2021 04:36 by Fitbit Moderator

‎08-16-2021 16:58 - last edited on ‎08-17-2021 04:36 by Fitbit Moderator

Hi FItbit fam,

 

If your notifications are not working, swipe right and click on the moon icon. It may mean your device is on Do Not Disturb. It can happen occasionally, try this before you spend countless hours on the phone/chat tech support. My sense was dim, could not change anything in the setting menu. Check first, it will save you alot of time.

 

 

Moderator Edit: Clarified subject

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‎08-17-2021 04:37 - last edited on ‎11-28-2024 07:57 by Fitbit Moderator

‎08-17-2021 04:37 - last edited on ‎11-28-2024 07:57 by Fitbit Moderator

@Tradyfit7 Thanks for joining us! 

Thank you for sharing this as it may help other members in the same situation. As you said, checking the settings before troubleshooting anything will save a lot of time and unfounded frustration. Thank you again for taking the time.

I'll be around.

Alvaro | Community Moderator

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