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Sense Pair issue

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‎05-17-2022 17:37

‎05-17-2022 17:37

Had to factory reset my sense as I am having issues syncing with the app due to some 3rd party app issue. Now I cannot pair the sense device to my mobile.

 

Any suggestions? I tried to contact support but their li k ia not working. 🥺

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‎05-18-2022 05:56 - last edited on ‎07-10-2024 10:18 by Fitbit Moderator

‎05-18-2022 05:56 - last edited on ‎07-10-2024 10:18 by Fitbit Moderator

Hi @Ajava - try removing the Bluetooth entries from the phone and logout of the Fitbit App..

Restart both watch and phone, then in the Fitbit App click profile photo and "+ Setup a Device" as you will need to start from scratch after a factory reset.

Author | ch, passion for improvement.

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