03-16-2021 07:50
03-16-2021 07:50
I can see the latest SpO2 data on my Sense,
I can see "Estimated Oxygen Variation" from "Restoration" tab of "Sleep" tab of fitbit app,
so I'm sure that SpO2 are measured and recorded properly.
But when I open "Health Metrics" tab of fitbit app, "Oxygen saturation (SpO2)" shows data only up to Sat Mar 6. Starting from Sun Mar 7, data is empty. It also says "Last night: No Data".
I tried both "Week" and "Month", but neither of setting shows data after Mar 7.
Other filed of "Health Metrics" are all fine, i.e. "Breathing rate (BR)", "Heart rate variability (HRV)", "Skin temperature", "Resting heart rate (RHR)" all shows entire week/month data without missing.
I tried "Sync Now" on Sense from fitbit app, I have tried to reset Sense, restarted fitbit app, for several times each, but the issue remains the same.
I have downloaded a watch that is compatible for SP02 and have literally tried everything I can find on the help pages and within the community. My Sense stopped recording this data on 6/7th March exactly the same as other people have reported. Fitbit must now know about this and I wonder is there anything they are doing to assist those of us who have this problem.
I am concerned that as my Sense was only purchased on the 1st Feb and has developed a couple of other faults what is going to happen to reliability further down the track.
Sense Version is 128.4.17.
03-16-2021 14:03
03-16-2021 14:03
Restart your Sense and I think it will sync spo2 data again.