01-10-2022 14:46
01-10-2022 14:46
I have a Sense and upgraded my phone from the Pixel 4a 5G to the Pixel 6 Pro but the Fitbit app keeps resetting my notification setting. Namely, the text message setting. I toggle it to "on", choose Messages (default Google message service), go back to my Sense main page, sync & then close out of the app. When I go back into the app, the text message setting is toggled to off. Before anyone recommends to uninstall/reinstall, I have done that at least 3 or 4 times since I've upgraded my phone. I've also factory reset my Sense as many times. Is there some secret setting that the Pixel 6 Pro has that the other Pixels didn't have?
01-10-2022 15:14
01-10-2022 15:14
I should add that this issue is very intermittent. Some days, I will receive all the notifications (calls, texts, other apps) without a problem. Then all of a sudden, the Sense won't alert me and I check the app settings, and they haven't changed. It's very frustrating.
01-10-2022 23:24
01-10-2022 23:24
Hi @bigtigr12 - the answer might be with the upgrade of phone. Are you sure that the watch was fully removed from the old phone's Bluetooth and that it is off?
Have you also tried removing the Sense from the Bluetooth of the new phone and any other device [PC, if any], logout of the Fitbit App and restarting both watch and phone and then in the Fitbit App run the "+ Set up a Device" again.
Author | ch, passion for improvement.
01-11-2022 09:02
01-11-2022 09:02
Yep, the watch was fully removed from the old phone and I've removed/unpaired then repaired the watch on my current phone. I've also restarted my watch & phone and "set up the device" on my Fitbit app multiple times. (last time being yesterday)