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Sense battery draining after a shutdown

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‎04-15-2021 23:07 - last edited on ‎04-16-2021 18:47 by Fitbit Moderator

‎04-15-2021 23:07 - last edited on ‎04-16-2021 18:47 by Fitbit Moderator

I have switched off the device (settings/shutdown). Nevertheless, the battery level dropped from 100% to 66% within 24 hours.

 

Moderator Edit: Clarified subject

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‎04-16-2021 18:51

‎04-16-2021 18:51

Welcome, @HorstFrosch. It's good to see a new face around.

 

Thanks for bringing this to our attention. This is unusual and to further investigate, do you recall since when this started to happen? Did you track GPS data or used one of the features that impact the battery life right after turning it on? If you've not done so, I'd recommend you to restart your Sense to refresh its performance. Monitor its behavior in the next days and keep me posted with the outcome.

 

See you around.

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