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Sense battery draining after update

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‎04-02-2021 11:31 - last edited on ‎04-20-2021 18:07 by Fitbit Moderator

‎04-02-2021 11:31 - last edited on ‎04-20-2021 18:07 by Fitbit Moderator

Hi bought new sense in December

Battery life was amazing 8 days without any worries

As soon new update released for phone call etc battery start draining in 4 days. Vibration is at the lowest

Light is dimmest

Using watch fases where it takes lowest battery

No spo2, no always display on, no phone calls no vibration even I turned step counts to 20000 so that I can save battery but no luck

Fitbit needs to work n close this topic

Almost everyone facing the battery draining issue since new update so what stopping fitbit to resolve this issues. 

 

Moderator Edit: Formatting

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‎04-20-2021 18:04 - last edited on ‎05-22-2024 07:57 by Fitbit Moderator

‎04-20-2021 18:04 - last edited on ‎05-22-2024 07:57 by Fitbit Moderator

Hi @Pamzss. Welcome to the forums.

Thanks for sharing detailed information about your Sense, and for the steps tried prior to posting. I understand your concern as the battery should be lasting up to 6 days. Aside of the features mentioned in your post, tracking GPS will cause your Sense to have a battery life up to 12 hours. If you've not used GPS to track your exercises, I'd recommend to contact our Support team so they can evaluate your watch's behavior and provide you with further assistance. Please click here to get connected with them via chat or phone.

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