Sense battery draining quickly

[SteveJG]

Until last week, my 3 year old Fitbit Sense used to need a charge every 6-7 days, however yesterday it went from 40% to 0% in around 1 hour. After fully charging, it went to 0% in slightly over 5 hours. This was during the night, whilst I was asleep.

I've never used the GPS function and removed unnecessary apps.

It's currently on firmware 44.128.6.17.

I've read reports that some firmware basically make the device useless. Is this the case for me? Shame if so, as I like the Sense.

Moderator Edit: Clarified subject

[Logan12345]

Same here.  How ridiculous to kill a nice watch like that 

[Patronos]

Same - mine is also 3 and a few months old and dies out after a few hours, it used to hold charge for 5-6 days

[ManuFitbit]

Welcome to the forums @SteveJG @Patronos @Logan12345.

Thank you for sharing the feedback regarding this situation with your devices. Sorry to know that they are having issues with the battery. 

Please, confirm that you have followed the steps listed in this help article: Extend your Fitbit device's battery life.

[SteveJG]

Hi.

Yes, I've followed all those steps. I may get slightly longer now. Currently at 4 hours with 61% left.

[Patronos]

Hi 

I confirmed I have followed all steps mentioned in the help article: Extend your Fitbit device's battery life. no change that I noticed.

[ManuFitbit]

Hi everyone. Thanks for the response. 

If you already tried the steps and they didn't fix the issue, feel free to contact Support by doing click here.