help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense battery draining too fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2022 18:55 - last edited on ‎11-23-2022 08:31 by Fitbit Moderator

‎11-22-2022 18:55 - last edited on ‎11-23-2022 08:31 by Fitbit Moderator

I purchased my Fitbit sense in June 2021.  Now, November 2022 the battery is dead. I owned several Fitbit products and appreciated jogging stats etc.  But if I cannot replace a battery, I will not go back to Fitbit as I cannot afford to replace a watch every 17 months.  Any advice?  I cannot seem to find any replacement battery supply

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎11-22-2022 19:16

‎11-22-2022 19:16

Hi @Ekurak  you'd need to find a third party service that replaces batteries in the Sense, as Fitbit doesn't do it. Some places will do the work for you and others will sell you the battery and give you the instructions. It's up to you if you have a good eye, steady hand and the right tools. Just know that often a repair can exceed the price of a new device that is on sale.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎11-22-2022 19:18

‎11-22-2022 19:18

Hi @Ekurak - it is unusual for a battery to die, more often it will be some other issue like not charging.

 

So to make sure what the actual problem is see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

Best Answer