02-09-2024
19:58
- last edited on
02-10-2024
06:26
by
MarreFitbit
02-09-2024
19:58
- last edited on
02-10-2024
06:26
by
MarreFitbit
All of a sudden my Sense battery is draining fast. It seems like I’m charging it every two days now. Between 7:30 and 11 this morning it dropped 6%. I charged it to 99% around 11:30 and now at 10pm it’s at 80%. At this rate it’ll be around 6o% by 7:30am. I’d be lucky to get two days on a charge. I’ve looked through the app and don’t see anything out of the ordinary, and I don’t have Premium. It’s three years old.
Any ideas on extending the battery life are welcome.
Thanks
Moderator Edit: Clarified subject
02-10-2024 02:47
02-10-2024 02:47
Hi @TonyMan - changes all of a sudden are not a good sign if you or the phone didn't do any updates.
There are versions of the new V4 Fitbit that can lose connection or have syncing problems.
Try syncing then logout of the Fitbit App and charge the watch fully and restart it.
Monitor the battery level by a swipe of the watch face right to get to Quick Settings.
See also How to resolve the Major issues causing short battery life just in case there was an accidental change.
I moved your post to the Sense forum.
Author | ch, passion for improvement.
02-10-2024 11:08
02-10-2024 11:08
Thanks, I'll try that tomorrow. I read that article and found my display was max brightness, so i changed it to normal We'll see what happens.
02-14-2024 14:13
02-14-2024 14:13
Good to see you participating in the community @TonyMan.
Thank you for taking the time to let us know the situation with your Sense.
I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please let them know of the steps that you already tried and keep an eye on your inbox.
Thanks @Guy_ for helping.