help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense battery only lasting 48 hrs

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-08-2021 17:30

‎08-08-2021 17:30

I've had my fitbit Sense for about 6 months or so now.  I've noticed in the last few weeks I've had to charge it more and more frequently. Friday evening I charged my Sense to a full 100%, it's now Sunday evening (48hrs later) and my battery is at 16%. I have not done anything out of the ordinary or canged any settings, apps or watch faces. Watch is set to only show clock face with taps or turn of wrist. I've only taken maybe 3 calls on the watch since I've owned it, none lately. I don't use it to play music and I don't work out often. 

I would consider my usage pretty minimal, yet I'm only getting 2 days out of my device.... very disappointed.

Best Answer
0 Votes
6 REPLIES 6

‎08-08-2021 17:33

‎08-08-2021 17:33

Also... my Sense is connected to an Android, Samsung Galaxy S20.

Best Answer
0 Votes

‎08-08-2021 18:50

‎08-08-2021 18:50

Happened to me, had my sense for about a month and a half and the battery needed to be charged everyday just to stay on. Then the screen started going wonky and watch just started to reboot on its own over and over.

 

 

Best Answer
0 Votes

‎08-08-2021 22:20

‎08-08-2021 22:20

Same for me. I am wondering if it is due to one of the recent firmware updates??

 

I hope SOMEONE from Fitbit replies. 

Best Answer

‎08-09-2021 00:44 - edited ‎08-09-2021 00:45

In response to Rharista

‎08-09-2021 00:44 - edited ‎08-09-2021 00:45

@Rharista  You are correct - it seems to be a known introduced bug from Fitbit that currently affects some users.

 

Author | ch, passion for improvement.

Best Answer
0 Votes

‎08-09-2021 03:06

‎08-09-2021 03:06

Do a factory reset..after setup, turn off Bluetooth.

Best Answer

‎08-29-2021 17:50

In response to lablover55

‎08-29-2021 17:50

Hi everyone, and welcome to our new members. @Guy_ and @lablover55 Thanks for sharing your insights.

 

@NataschaB and @Rharista Thanks for the detailed information and for checking your settings. I understand how you're feeling about this situation and even though your settings are the same, may I know if you've been tracking GPS or SpO2 data? As you may know, the battery life of your Sense will depend on how often certain features are used as with some of them you may have to charge it more often. Given this situation, I'd recommend following the tips described in this help article to maximize the battery life, charge your watch with the charging cable that came in the box and monitor its behavior in the next days to see how it goes.

 

@Riscar Thanks for letting us know about your Sense, I'm sorry you're having this experience. I went ahead to review your details and I noticed you already have a case created with our Support team. It seems an email has been sent to you with further details, so please keep an open communication with them.

 

Hope this helps.

Best Answer