09-03-2021 01:07 - last edited on 09-03-2021 19:28 by LiliyaFitbit
09-03-2021 01:07 - last edited on 09-03-2021 19:28 by LiliyaFitbit
My fitbit sense screen is blank after left for overnight charge. Can anyone please assistance? Thank you.
Moderator edit: subject for clarity
09-03-2021 01:38 - edited 09-03-2021 01:40
09-03-2021 01:38 - edited 09-03-2021 01:40
Have tried pushing the button to activate the screen? If so and still blank:
Press and hold side button until fitbit logo appears.
See if that brings it back to life.
https://help.fitbit.com/manuals/manual_sense_en_US.pdf
09-03-2021 19:54
09-03-2021 19:54
Welcome to the Fitbit Community, @HoCS. It’s good to see you around, @Clove6060.
@Clove6060 I appreciate your participation in the Forums and your efforts to help other users. Thank you for providing instructions and a link for the Fitbit Sense manual.
@HoCS Thanks for the details shared in your post. I recommend connecting your watch to the charging cable and checking if is updated to the latest version: How do I update my Fitbit device? You can also try doing the following:
I was able to see that you have already tried contacting our Support team regarding this. We’re no longer offering support by email and if the issue persists, I recommend getting in touch with our Support team via chat or phone. Click here to get connected with them via chat or phone.
See you around.
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