08-29-2023
13:58
- last edited on
08-30-2023
08:15
by
MarreFitbit
08-29-2023
13:58
- last edited on
08-30-2023
08:15
by
MarreFitbit
My Sense watch started vibrating & flashing then face went black & button can’t push in
Moderator Edit: Clarified subject
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the forums @Chper.
Thanks for providing the details regarding your Sense.
I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.
Best AnswerI did try contacting support but still nothing works. I wonder if there is a problem with the charger. There are no lights on either charger or back of phone
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @Chper - see the instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen it may help.
Author | ch, passion for improvement.
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