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Sense broken sleep log

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‎05-06-2023 01:08 - last edited on ‎05-20-2023 13:16 by Fitbit Moderator

‎05-06-2023 01:08 - last edited on ‎05-20-2023 13:16 by Fitbit Moderator

  • My sleep log is frequently disjointed with a short period before midnight, then another period of about 1 hour that is not recorded, then the main sleep period of about 4 hours or so. Consequently, I get a low sleep score because the app only recognises the latter period .The sleep sensitivity is set at normal.

Moderator edit: clarified subject.

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2 REPLIES 2

‎05-08-2023 06:18

‎05-08-2023 06:18

This started happening to me also. I know I slept all night. Yet the Sense records that I slept 2 hours, then nothing, then 3 hours more. 
I have tried cleaning the sensors, changing wrists, wearing looser and tighter, and rebooting the Sense. Nothing seems to work consistently. This all began in the last month. 

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‎05-08-2023 13:42

In response to lapoljo

‎05-08-2023 13:42

I too have tried rebooting it, but it still happened once again. If it keeps happening, I'll try to get it replaced. Mine is quite new. 

 

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