Sense charger

[Ashleigh0911]

My sense charger has always been intermittent - it often says charging slowly on the screen but charges within the hour however it is now not charging and just displaying the following screen, I have changed the plugs, the charging outlet and everything but no avail. It’s only a few months old and I bet I’ve charged it 6 times in total? What is going on 

[Guy_]

Hi @Ashleigh0911 - if you look in the forums often the charge cable is faulty, the contact holes on the back of the watch can also need cleaning. see the details in this link How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

[Ashleigh0911]

Thanks so much, I will check it out. Thanks for taking time to reply!