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Sense charging cable not working

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‎02-08-2023 13:02 - last edited on ‎02-23-2023 12:16 by Fitbit Moderator

‎02-08-2023 13:02 - last edited on ‎02-23-2023 12:16 by Fitbit Moderator

So, I’m on my 4 th charging cable for my Sense. I have only had it over 1 year. First 2 provided by Fitbit, second 2 I bought! Everyone has the same bottom left pin pushed in and stops charging.  I plug my sense in when I have my morning shower and it sits by itself on my counter. It is absolutely not abused.  I don’t expect anything from Fitbit, but this design isn’t good!

 

 

Moderator Edit: Clarified subject

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‎02-08-2023 16:11

‎02-08-2023 16:11

I have bought multiple chargers and they never last more than a couple of weeks. I am very disappointed in the fact they are not addressing the issue.If I were buying a health tracker, this would not be one I would purchase again as charging is a major function. 

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