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Sense charging inquiry

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‎01-26-2025 01:02 - last edited on ‎01-27-2025 09:11 by Fitbit Moderator

‎01-26-2025 01:02 - last edited on ‎01-27-2025 09:11 by Fitbit Moderator

Hello folks,

When you are in charge a normal message red appears what do you do ? touch on it or not ?

Moderator Edit: Clarified subject

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Accepted Solutions

‎01-27-2025 09:31

‎01-27-2025 09:31

When I see the red message (not very often) it is usually because the charger is not fully seated with the watch, and the message is telling me that the watch is charging slowly. I disconnect the charger and clean the back of my watch and re-connect the charger and then it charges normally.

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3 REPLIES 3

‎01-27-2025 09:31

‎01-27-2025 09:31

When I see the red message (not very often) it is usually because the charger is not fully seated with the watch, and the message is telling me that the watch is charging slowly. I disconnect the charger and clean the back of my watch and re-connect the charger and then it charges normally.

Best Answer

‎01-27-2025 09:56

In response to Scott337

‎01-27-2025 09:56

Hello Scott337

Thks for your replay, i'll try it

regards

thierry

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‎02-10-2025 08:54

In response to Ts34

‎02-10-2025 08:54

Hi there, @Ts34. @Scott337 It's good to see you around and thank you so much for your advice!

@Ts34 Thanks for sharing this inquiry and I'm glad our friend's advice was of help. I hope you can keep enjoying the experience with your Sense.

By the way, in case you have some spare time, I'd like to invite you to visit our Health & Wellness board where you’ll find great tips and encouragement from other members. Have a good one!

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