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Sense clock is 5 hours behind

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‎06-06-2023 08:39 - last edited on ‎06-06-2023 12:35 by Fitbit Moderator

‎06-06-2023 08:39 - last edited on ‎06-06-2023 12:35 by Fitbit Moderator

I’ve checked time zone. Deleted & redownloaded app. Sense connects to iPhone 13 & gets a 4 digit code but then it says abort -something happened. 

 

Moderator edit: format. 

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‎06-06-2023 09:17

‎06-06-2023 09:17

@Cskuzma I would try a restart or a total factory reset and see if that fixes the issue. Check this Sense manual for instructions.

Heather | Community Council | Eastern Shore, AL
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‎06-06-2023 12:37

In response to Heather-S

‎06-06-2023 12:37

Welcome to the Fitbit Community, @Cskuzma. I'm sorry to hear that your Sense clock is 5 hours behind.

Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

Thank you for your comments @Heather-S.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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