help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense clock is 5 hours behind

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-06-2023 08:39 - last edited on ‎06-06-2023 12:35 by Fitbit Moderator

‎06-06-2023 08:39 - last edited on ‎06-06-2023 12:35 by Fitbit Moderator

I’ve checked time zone. Deleted & redownloaded app. Sense connects to iPhone 13 & gets a 4 digit code but then it says abort -something happened. 

 

Moderator edit: format. 

Best Answer
0 Votes
2 REPLIES 2

‎06-06-2023 09:17

‎06-06-2023 09:17

@Cskuzma I would try a restart or a total factory reset and see if that fixes the issue. Check this Sense manual for instructions.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes

‎06-06-2023 12:37

In response to Heather-S

‎06-06-2023 12:37

Welcome to the Fitbit Community, @Cskuzma. I'm sorry to hear that your Sense clock is 5 hours behind.

Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

Thank you for your comments @Heather-S.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes