Sense controls doesn’t connect to phone

[Gregnd]

Sense controls doesn’t connect to phone. Keeps saying to turn on sense controls when I try to connect it to Bluetooth

Moderator Edit: Clarified subject and updated label

[USAF-Larry]

@Gregnd, can you provide a screenshot of the message you are receiving?

[Gregnd]

[cid:F6429025-FD62-4028-AE25-8E7BE939CF72-L0-001]
Sent from my iPhone

[Guy_]

Did you toggle Bluetooth off/on?

What are you trying to do exactly that is causing this problem?

[Rich_Laue · Accepted solution]

• Open your phones Bluetooth 
• Remove sense controls if they are paired. 
• On the sense under settings - Vibration and audio. 
• Turn on Sense controls. If already on, turn off then on. 
• Go to phone's Bluetooth 
• Look under available devices
• Tap sense controls
• Confirm pin

[Gregnd]

That worked, thanks for the help

Sent from my iPhone

[WilsonFitbit]

Hello @Gregnd Welcome to the Community Forums! @USAF-Larry @Guy_ @Rich_Laue Thank you so much for your help! 

@Gregnd I am glad to know that the difficulty is now resolved! If the answers given above, helped to resolve the inconvenience, I recommend marking them as best answers. By doing this, other users with similar inconveniences will be able to find a faster response.

See you around!