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Sense dead after 5 weeks

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‎09-10-2021 05:25

‎09-10-2021 05:25

So disappointed. Too late to return it so I’m out $269. Buttons stopped working, won’t charge, won’t restart. I’ve read everything on here. Fitbit needs to deal with this hot mess of a product. 

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1 BEST ANSWER

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‎09-10-2021 06:25

‎09-10-2021 06:25

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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Best Answer
1 REPLY 1

‎09-10-2021 06:25

‎09-10-2021 06:25

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer