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Sense dies while sleeping

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‎07-24-2022 09:30 - edited ‎07-24-2022 09:31

‎07-24-2022 09:30 - edited ‎07-24-2022 09:31

Seems nearly every night now my sense will crash or die in the middle of the night and has not been able to track my sleep since it is off. 

it does not matter if it is charged to 100% when I go to sleep or not.   When I wake up and it is dead I put it on the charger and it takes over an hour for it to fire back up and it is totally unresponsive during that time.  When it finally comes on it is usually sitting at close to 100% charge.  

This is frustrating as the sleep tracking is one of my favorite features and this was never an issue with my last several Fitbit devices.  

Anyone have any suggestions or successfully deal with this?

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‎07-24-2022 10:19 - last edited on ‎07-24-2024 05:32 by Fitbit Moderator

‎07-24-2022 10:19 - last edited on ‎07-24-2024 05:32 by Fitbit Moderator

Hi @PeeWeeMcGee - this is a general issue and you are right, fortunately it's not a hardware issue.

See what others have posted in the forums but consider it of no value, luckily it doesn't get included in the calories which is disappointing if you are keeping an eye on them.

Author | ch, passion for improvement.

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‎07-24-2022 13:19

In response to Guy_

‎07-24-2022 13:19

Thanks for the tip.   I’m going to try this today. 

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