Sense display started turning black

[Slmason327]

My Sense has started turning black with just the time in the left bottom corner but when I tap it the design comes back.  This is new and different. Is it with a new update or something?

Moderator Edit: Clarified subject

[LizzyFitbit · Accepted solution]

Welcome to the community, @Slmason327.

Thanks for the details provided. I'm sorry this is happening to your Sense and just to confirm, have you tried restarting your watch to see if that helps? If not, please give them a try, attempt to change the clock face to one from Fitbit and monitor its behavior in the next few days.

[Guy_]

Hi @Slmason327  - swipe the watch face to the right to get to Quick Settings and turn off the Always On option.

[LizzyFitbit]

Hi there, @Guy_.

Thanks for the great advice! @Slmason327 If by any chance the issue persists, please give a try to this other suggestion and keep an eye on your Sense's behavior.