Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense displays the wrong time when moving wrist

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

When rolling wrist around to see time the time displayed is wrong but immediately changes to correct time. Why??

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

Hi there, @mobile11@Guy_ Thanks for stopping by to help our member.

@mobile11 Thanks for bringing this to our attention. While this is odd, I'd also recommend changing the clock face and making sure all the permissions are turned on. Please note some clock faces may require constant connection between your Sense and the Fitbit app, so double check if your watch is syncing and updating your information correctly.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

Hi @mobile11 - this is probably a delay in the clock face being used, try changing to another clock face.

And to be sure swipe the clock face right to get to Quick Settings and make sure the Always On icon is disabled.

Author | ch, passion for improvement.

Best Answer

Hi there, @mobile11@Guy_ Thanks for stopping by to help our member.

@mobile11 Thanks for bringing this to our attention. While this is odd, I'd also recommend changing the clock face and making sure all the permissions are turned on. Please note some clock faces may require constant connection between your Sense and the Fitbit app, so double check if your watch is syncing and updating your information correctly.

Best Answer
0 Votes