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Sense displays the wrong time when moving wrist

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‎03-13-2022 23:15 - last edited on ‎03-15-2022 11:54 by Fitbit Moderator

‎03-13-2022 23:15 - last edited on ‎03-15-2022 11:54 by Fitbit Moderator

When rolling wrist around to see time the time displayed is wrong but immediately changes to correct time. Why??

 

Moderator Edit: Clarified subject

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‎03-15-2022 11:58 - last edited on ‎08-23-2024 10:09 by Fitbit Moderator

In response to Guy_

‎03-15-2022 11:58 - last edited on ‎08-23-2024 10:09 by Fitbit Moderator

Hi there, @mobile11. @Guy_ Thanks for stopping by to help our member.

@mobile11 Thanks for bringing this to our attention. While this is odd, I'd also recommend changing the clock face and making sure all the permissions are turned on. Please note some clock faces may require constant connection between your Sense and the Fitbit app, so double check if your watch is syncing and updating your information correctly.

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‎03-13-2022 23:33 - edited ‎03-15-2022 05:50

‎03-13-2022 23:33 - edited ‎03-15-2022 05:50

Hi @mobile11 - this is probably a delay in the clock face being used, try changing to another clock face.

And to be sure swipe the clock face right to get to Quick Settings and make sure the Always On icon is disabled.

Author | ch, passion for improvement.

Best Answer

‎03-15-2022 11:58 - last edited on ‎08-23-2024 10:09 by Fitbit Moderator

In response to Guy_

‎03-15-2022 11:58 - last edited on ‎08-23-2024 10:09 by Fitbit Moderator

Hi there, @mobile11. @Guy_ Thanks for stopping by to help our member.

@mobile11 Thanks for bringing this to our attention. While this is odd, I'd also recommend changing the clock face and making sure all the permissions are turned on. Please note some clock faces may require constant connection between your Sense and the Fitbit app, so double check if your watch is syncing and updating your information correctly.

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0 Votes