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Sense does not recognize Wifi6

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‎04-15-2021 09:05

‎04-15-2021 09:05

Trying to connect my Sense to the Wifi6 router and the scan does not find the router. When I enter the network manually, it says Network out of reach. 

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4 REPLIES 4

‎04-16-2021 04:23

‎04-16-2021 04:23

I fixed it. I updated the router to enabled 2.4GHz. That was off. Apparently Fitbit does not recognize 5GHz either. 

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‎04-16-2021 11:07

In response to lisdani17

‎04-16-2021 11:07

Supporting two frequency-ranges requires more "radio stuff" built-in...something that's difficult considering space in the casing is at premium. Since bandwidth throughput isn't an issue, they opted for the most commonly available frequency-range

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‎04-16-2021 18:47 - edited ‎04-18-2021 18:17

In response to MikeJ70

‎04-16-2021 18:47 - edited ‎04-18-2021 18:17

Most iot devices do not support 5.0. 

Smart thermostats

Lights 

Switches

Scales

Cameras

Garmin watches. 

All stock with 2.5

Apple is the only one that has supports for 5.0

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‎04-17-2021 02:43

In response to Rich_Laue

‎04-17-2021 02:43

@MikeJ70 said it perfectly. The bandwidth just isn't required for such a device, so no need to make other sacrifices to include tech that serves little extra purpose. 

Community Council Member

Nathan | UK

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