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Sense does not track spo2

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‎10-08-2022 02:13

‎10-08-2022 02:13

I’ve had my sense for a couple of weeks now and it is not recording my spo2 levels. I’ve read previous posts about downloading the spo2 clock face, the spo2 tracker, removing it, restarting my phone and the watch, logging in and out of the app and still nothing. What’s going on?! 

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3 REPLIES 3

‎10-08-2022 02:23

‎10-08-2022 02:23

Hi, @Kir32, welcome, you may be interested in this article How do I track blood oxygen saturation (SpO2) with my Fitbit device? which contains guidance and advice including trouble shooting.

I hope this helps but if you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎10-08-2022 02:52

In response to Gr4ndp4

‎10-08-2022 02:52

Hi there,

thank you. I have already looked at this page and it did not change anything.
Best wishes

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‎10-09-2022 05:42

In response to Kir32

‎10-09-2022 05:42

I think there is yet another update occuring on Fitbit/app side or the last update messed things up.  I've been having this issue for almost 3wks now.  It isn't monitoring my sleep stages or SPO2 properly.  I've owned my sense for 2yrs and have learned that everytime something like this happens (which is more and more often) it's because Fitbit is programming something behind the scenes.  Nothing you do will fix it till they leave things alone.  

 

My sleep stages and SPO2 has monitored properly 1x in 3wks.  It's frustrating.  I feel like all I'm wearing is an overpriced step counting watch most of the time. 

 

I wish I had the fix for you.  Mine hasn't worked without glitches since 6 months after purchase.

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